'Mission accomplished' for visitors to Lynnwood Library
On April 24, I was working the Lynnwood Library Reference Desk and a four adults approached me and asked if we had old telephone directories. I replied "No" and asked what they were looking for. The woman said they were looking for an old address for someone (her mother) from the early 1980s. I said we had city directories and we started looking in a couple that matched their time frame.
In the course of looking, I gathered that the woman's mother and her boyfriend had lived in Lynnwood for one year in the early 1980s. This party of four in front of me - woman, her current male partner, her son and son's boyfriend were from San Francisco. They had flown up here to find the old residence. She thought it would be easy to find, but with so many changes - when they arrived in Lynnwood they quickly became lost.
I thought of Ancestry.com and we started searching. The mother/grandmother had a very common name, but they had her birthday. Plus they knew the birthday of the man the mother/grandmother had lived with at the time. As we searched, the library became busy and I suggested they try looking themselves and gave them a temporary pass. The woman kept saying "you are being so kind - thank you so much".
I set them up on a workstation and they had me come back once and asked for assistance. About 10 minutes later, the woman announced - we found it! As they left she walked up to me and gave me a big hug and whispered "You have no idea what this means to me." She had tears in her eyes as she said it.