Today a customer with shaky hands came in to request a book saying, "You're better at computers than I am, would you mind looking something up for me?" I said I would be happy to. We found the book and she said "Oh, and there it is! You know, I have always had the best luck coming to this desk. You guys don't know how wonderful you are. I moved here from a town of 100,000 people and there was only one library! Here it feels like there is practically one on every corner. Well, not really, but every one of them has always had really great people. I've always seemed to find what I needed. So thank you!"